DM Server Connection Status
The current status of your connection to the Disclosure Management server is now visible in your icons.
Notifications: Connected
Connection Status: Connected
Clicking on the icon when you are successfully connected to the DM server shows the Connected status.
Notifications: Connection lost
Connection to server lost. Perform Save Report As. If unsuccessful, run Save As for a standard Word doc and contact support@certent.com.
If you are unable to save because of a lost connection to the DM server, avoid closing the report. Please try these steps in order :
- Verify your connection to the internet.
- On the Disclosure Management ribbon, click Report > Update Design Elements.
- Try saving your report using Ctrl+S or the Save icon.
- Try to save a new version of the report, using Save Report As.
- Save an offline version of the report as a Word document (see Save as a Microsoft Word Document or a PDF) and Contact Us for further assistance.
Notifications: Connection reestablished
Connection to the server has been reestablished.
You have successfully been reconnected to the DM server.
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