DM Server Connection Status

The current status of your connection to the Disclosure Management server is now visible in your icons.

Notifications: Connected

Connection Status: Connected

Clicking on the icon when you are successfully connected to the DM server shows the Connected status.

Notifications: Connection lost

Connection to server lost. Perform Save Report As. If unsuccessful, run Save As for a standard Word doc and contact support@certent.com.

If you are unable to save because of a lost connection to the DM server, avoid closing the report. Please try these steps in order :

  1. Verify your connection to the internet.
  2. On the Disclosure Management ribbon, click Report Update Design Elements.

  3. Try saving your report using Ctrl+S or the Save icon.
  4. Try to save a new version of the report, using Save Report As.
  5. Save an offline version of the report as a Word document (see Save as a Microsoft Word Document or a PDF) and Contact Us for further assistance.

Notifications: Connection reestablished

Connection to the server has been reestablished.

You have successfully been reconnected to the DM server.