Web Services Error

This message may appear while working in Certent DM Word and trying to refresh:

One of the Web services that controls user access is down/no longer available but should be back up and running shortly. If the issue continues to persist, please call Certent Support at 1-800-854-8821 (Option 2) or email support@certent.com.

If you receive this message, please leave your report open and Contact Us for assistance.