File Does Not Upload

When using Upload Files, if your document does not appear on the Files Page, verify that the file name, file size, and file type meet the requirements below. For further assistance, Contact Us

File Name

To upload on the Files page, the file's name may not:

• Include or end with multiple periods (Sample..docx)
• Include unsupported characters, such as #, %, &, {, }, 〈, 〉, ~
• Be longer than 120 characters in length

Maximum File Size

Uploaded files are limited to 25 megabytes or fewer.

Unsupported File Types

Files with these extensions cannot be uploaded:

ADE, ADP, APP, ASA, ASP, BAS, BAT, CER, CHM, CMD, COM, CPL, CRT, CSH, DLL, EXE, FXP, HLP, HTA, HTR, INF, INS, ISP, ITS, JAR, JS, JSE, KSH, LNK, MAD, MAF, MAG, MAM, MAQ, MAR, MAS, MAT, MAU, MAV, MAW, MDA, MDB, MDE, MDT, MDW, MDZ, MHT, MHTM, MHTML, MSC, MSH, MSH1, MSH2, MSHXML, MSH1XML, MSH2XML, MSI, MSP, MST, OCX, OPS, PCD, PIF, PRF, PRG, PS1, PS1XML, PS2, PS2XML, PSC1, PSC2, REG, SCF, SCR, SCT, SHB, SHS, TMP, URL, VB, VBE, VBS, VBX, VSMACROS, VSS, VST, VSW, WS, WSC, WSF, WSH, XSL