Installation Requirements

For assistance with installation or technical issues, Contact Us.

To check your system specifications, see Verify System Requirements.

For common issues, see Installation Troubleshooting.

System Requirements

Operating Systems	Web Browsers	Microsoft Office
Microsoft Windows Windows 7: SP1 and "Convenience roll-up" Windows 10:  Latest update 32- or 64-bit versions	Microsoft Internet Explorer Version 11 See Internet Browser Support	Professional; Semi-Annual Channel; 32-bit or 64-bit Office 2019 2016 2013 2010

Hardware Requirements

Memory	Processor (Minimum)	Local Storage (Available)	Screen Resolution (Recommended)
16 GB RAM Total	Dual Core 1.7 GHz	5 GB	1920 x 1080 Verify Display Settings (DPI) are set to 100% zoom

Runtime Components

Install these required software components (requires administrator rights):

Microsoft .NET Framework

• Version 4.7.2 (Included with Windows 10)
• This version is backwards-compatible, all encompassing and includes all previous versions. 
• To check which version you currently have, access Windows Control Panel through Start > Control Panel > Programs > Programs & Features. Scroll through your installed programs until you see Microsoft .Net Framework; you may have multiple entries. The “Name” value will contain the version number, with the highest number being the latest version installed (i.e., 4.5.2, 4.6, 4.6.1).
• Contact your IT department or download directly from the Microsoft Download Center (requires you to have administrative rights on your computer) https://support.microsoft.com/en-us/help/4054530/microsoft-net-framework-4-7-2-offline-installer-for-windows

Microsoft Visual Studio 2010 Tools For Office Runtime (VSTO) -- see VSTO Version Requirement

• 10.0.6xxxx
• https://www.microsoft.com/en-us/download/details.aspx?id=48217

Requirements in a Proxy Server Environment

These security settings are needed to protect confidential financial data that is sent across an internet connection for the Certent-based URLs, listed above. For security purposes, all data, at rest and in transit, is encrypted. The process includes identifying the sender and receiver of the information.

When used in a proxy server environment, these ports and URLs must be allowed:

• Ports 443 and 80 should allow traffic through the proxy
• Allow Authenticated User information to be passed
• Allow encrypted data to be sent and received
• Add certent.com and *.certent.com to the trusted domains list and add these specific sites:
  • https://dm.certent.com – 66.179.217.142
  • https://dmwss.certent.com – 66.179.217.144
  • https://www.certent.com – 104.198.66.131
  • https://*.certent.com
  • https://login.certent.com *
  • uschat1.contivio.com
  • http://xbrlExtensible Business Reporting Language (XBRL) is an XML-based standard for defining and exchanging business and financial performance information..us **
  • http://xbrl.org **
  • http://www.fasb.org **
  • http://*.sec.gov **

* Only required if using Single Sign-On (SSO) for access.

** These third-party sites are related to accessing/ processing XBRL information. Certent does not control the content of these sites. If XBRL is not applicable, these sites can be ignored.

Administrator Access

Administrator rights must be used the first time Certent Disclosure Management (DM) is launched on a computer. Administrator rights are not required for subsequent Disclosure Management launches, even if there are new updates to install.